Exchange & return

If you have received a product from Wik & Walsøe as a present and you do not wish to keep it, you can return it and exchange it for another product of equal value. We cannot refund any cash amounts to you because only the credit card used for the original purchase of the product(s) can be credited.

The customer are responsible for covering the shipping cost when returning a product.

For returns, you can send an email to the following address: customerservice@wik-walsoe.com:

If you choose to return the item, you must return the product to:

Andersen og Mørck
c/o Wik & Walsøe
Titangata 13
1630 Gamle Fredrikstad

Please note that the right to exchange certain gifts can be exercised in addition to the general right of withdrawal. The procedure for returning/exchanging gifts is the same as what is required for the right of withdrawal.

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